PACKAGING

Have you spotted the checkbox in your Shopping Cart asking whether you'd be happy to receive your order in a re-used box?  

This is usually our original packaging, which has already done two journeys:  from us to the customer, then back to us when an item is returned.  To help reduce waste, you can opt to have your order packed in one of these boxes.

For every order sent in a re-used box, we will donate £1 GBP to charity.  Currently our chosen charities are:

Nation Station, an NGO based in Beirut, Lebanon, who are providing vital support such as meals and other amenities to those displaced by the war.

MMCC Global, a charity that brings fun and hope to millions of children in conflict zones and difficult situations.

The reason we are asking your permission is because we know that some people may be buying a gift, or have another reason why they would prefer a new box (no judgement here!)

If you opt-in for a re-used box, your item will still be wrapped in a new sheet of our crisp white tissue paper, and packed with the same care that all our orders receive. 

Your box may look a little scruffy (there might be some old tape or a few dents here and there) but we will make sure we only use boxes which are in a good enough condition to travel through the post again.

Please note that opting-in does not guarantee that you will receive your order in a re-used box, as we might run out of them at times.  

This option is only on offer to our UK customers, as we prefer to use a new box for international orders, to make sure these items have the maximum protection for the longer journey they will take. 

Our boxes are made from FSC certified cardboard, which is fully recyclable. 

We encourage you to re-use your box when sending returns.